new
Botsonic
Enhanced and Advanced AI Analytics
Exciting news for Botsonic users!
We've just rolled out the Advanced AI Analytics Pack, a transformative update designed to elevate your chatbot's intelligence and user interaction insights. Let's dive into what's new and how these enhancements can benefit you.Advanced Analytics Features:
Geographic Insights
: Now, with Location Tracking, get a bird's-eye view of your chatbot's global user engagement. Tailor your bot's responses to match regional trends and preferences.Sentiment Analysis
: Our enhanced sentiment analysis tools now capture the subtle emotional cues in user interactions. Gain a deeper understanding of your customers' feelings to refine your engagement strategies.Popular Topics Discovery
: Stay ahead of the curve by identifying trending topics and queries among your audience. This feature helps you align your chatbot's knowledge base with user interests.Gap Analysis with Unanswered Queries: Identify and fill the knowledge gaps in your chatbot's responses. This feature is key to improving your bot's accuracy and helpfulness over time.
User Interface & New Functionalities:
FAQ Utilization Breakdown
: Gain insights into which FAQs are hitting the mark and where there's room for improvement, based on real user interactions.Starter Question Success Rate
: Measure and enhance the effectiveness of your bot's conversation starters to boost user engagement and retention.Getting Started:
Activate your Advanced Analytics Pack via the Botsonic dashboard, under the add-ons section, and start experiencing data-driven insights like never before.
Note: Analytics tracking activates upon purchase. Please be aware that historical data will not be available. For up-to-date insights, Popular Topics and Unanswered Queries data refresh daily at 12 AM UTC.