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Writesonic-Feature-Requests

BOT-Feature-Requests

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BOT-Feature-Requests

Follow-up questions should build on the context of the previous question

New questions in the same conversation are treated as an entirely new topic.

I want to integrate the leads generated from the chat to my crm? do you provide api for that?

Categorize and filter FAQs

Add functionality to categorize FAQs e.g. with a label, and then filter based on the label to see all FAQs relating to a certain topic.

Delete all FAQs - and export current FAQs

Add a functionality to clear all FAQs existing FAQs rather than delete them one by one. Add a functionality to export all current FAQs as csv.

Integrations: Google Sheets

Business Email Validation on User form

Integration with Zendesk Knowledge base

SOME QUESTOINS AUTO MATICALLY BE ADDED

Search/Sort/Filter Inbox Chats

Add ability to search and/or filter inbox chats. Eg. by method like widget, whatsapp, messenger. Search by keyword like search on FAQ. I have to page through 200+ pages to find specific chats. If there is a filter by and search option it would make support 1000000 times easier

Ability to sort A-Z or New to OLD and vice versa

Would be nice if I could sort chats in inbox from newest first to oldest at will. sometimes the chat is long and I would like to see the latest comment the user made on top. would also be nice in FAQ

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